Privacy Policy
At Thornhill Woodcraft, accessible from thornhillwoodcraft.com, protecting the privacy and confidentiality of our visitors is of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website, you consent to the collection and use of your data in accordance with this policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal Identification Information (name, email address, mailing address, phone number, payment information)
- Order Information (items purchased, delivery address, order details)
- Technical Data (IP address, browser type, device information, and usage data)
- Cookies to enhance your experience on our site (see the section on cookies below)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders
- To communicate with you about your order status, customer service, and updates
- To personalize your shopping experience
- To send promotional emails or offers (you may opt out at any time)
- To improve our website and services through analytics and customer feedback
- To comply with legal obligations
Advertising: We may use your personal data to provide you with targeted advertising about products, offers, or promotions relevant to your interests. However, we do not sell, rent, or trade your personal data to third parties for advertising purposes.
3. Legal Compliance
Thornhill Woodcraft adheres to the following privacy regulations:
- General Data Protection Regulation (GDPR) – Residents of the European Union (EU) have the right to access, correct, delete, or restrict the processing of their personal data. You may request a copy of your personal information or request that we erase it from our systems. Please contact us at info@thornhillwoodcraft.com to exercise these rights.
- California Consumer Privacy Act (CCPA) – California residents have the right to know what personal information is collected, how it is used, and the right to request deletion or opt-out of the sale of their data. While we do not sell personal information, we provide users the option to opt-out of data collection for advertising purposes. To exercise your CCPA rights, please contact us at info@thornhillwoodcraft.com.
- Personal Information Protection and Electronic Documents Act (PIPEDA) – Canadian residents can access, correct, and request the deletion of their personal data. If you have any questions about how we handle your personal information, please contact us at info@thornhillwoodcraft.com.
4. Cookies
Our website uses cookies to collect technical data and enhance your browsing experience. Cookies are small data files that are stored on your device. These cookies help us track usage patterns, analyze user behavior, and provide personalized content. You can modify your browser settings to refuse cookies, though this may limit certain features on our site.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure, we strive to protect your personal information using commercially acceptable means, including encryption and secure access controls.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.
7. Third-Party Services
We may share your information with trusted third-party service providers for the purposes of payment processing, order fulfillment, and marketing, but only to the extent necessary to provide the services. These third parties are bound by contractual agreements to protect your data and comply with applicable privacy laws.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access and request copies of your personal data.
- The right to correct any inaccuracies in your personal data.
- The right to request deletion of your personal data (right to be forgotten).
- The right to restrict the processing of your personal data.
- The right to object to the use of your personal data for marketing purposes.
To exercise any of these rights, please contact us at info@thornhillwoodcraft.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@thornhillwoodcraft.com
Address: Hamilton, Ohio USA